AGREEMENT
Last updated: 11 Aug 2026
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Article 1 (Purpose)
The purpose of these Terms and Conditions is to prescribe the rights, obligations, and responsibilities of the Cyber Mall and the User regarding the use of internet-related services (hereinafter referred to as the “Services”) provided by the Heart Locket Brand Mall (hereinafter referred to as the “Mall”) operated by Heart Locket Co., Ltd. (hereinafter referred to as the “Company”).
※ “These Terms and Conditions shall also apply to electronic commerce using PC communication, wireless, etc., unless otherwise contrary to the nature thereof.”
Article 2 (Definitions)
① “Mall” refers to a virtual place of business established by the Company using information and communication facilities, such as computers, to enable the trading of goods or services (hereinafter referred to as “Goods, etc.”) to Users; it is also used to refer to the business operator running the Brand Mall.
② “User” refers to members and non-members who access the “Mall” and receive the services provided by the “Mall” in accordance with these Terms and Conditions.
③ “Member” refers to a person who has registered by providing personal information to the “Mall,” who continuously receives information from the “Mall,” and who can continuously use the services provided by the “Mall.”
④ “Non-member” refers to a person who uses the services provided by the “Mall” without registering as a member.
⑤ “SMS” refers to messages sent via text message and Line Channel.
Article 3 (Specification, Explanation, and Amendment of Terms and Conditions)
① The “Mall” shall post the contents of these Terms and Conditions, the company name and representative’s name, the address of the business office (including the address where consumer complaints can be handled), telephone number, fax number, email address, business registration number, mail-order business report number, and personal information manager, etc., on the initial service screen (front page) of the “Mall” so that users can easily recognize them. However, the contents of the Terms and Conditions may be made available for users to view through a linked screen.
② Prior to the User agreeing to the Terms and Conditions, the “Mall” shall obtain the User’s confirmation by providing a separate linked screen or pop-up screen, etc., to ensure that the User understands important contents stipulated in the Terms and Conditions, such as withdrawal of subscription, delivery responsibility, and refund conditions.
③ The “Mall” may amend these Terms and Conditions to the extent that such amendment does not violate relevant laws, including the Act on the Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., the Act on Door-to-Door Sales, etc., and the Framework Act on Consumers.
④ When the “Mall” amends the Terms and Conditions, it shall specify the effective date and the reason for the amendment and post a notice on the initial screen of the “Mall” along with the current Terms and Conditions from 7 days prior to the effective date until the day before the effective date. However, if the contents of the Terms and Conditions are changed in a manner unfavorable to the User, a prior notice shall be provided with a grace period of at least 30 days. In this case, the "Mall" shall clearly compare the content prior to the revision and the content after the revision to make it easy for users to understand.
⑤ If the "Mall" revises the Terms and Conditions, the revised Terms and Conditions shall apply only to contracts concluded after the effective date, and the provisions of the Terms and Conditions prior to the revision shall continue to apply to contracts already concluded prior to that date. However, if a user who has already concluded a contract transmits their intent to be subject to the provisions of the revised Terms and Conditions to the "Mall" within the notice period for the revised Terms and Conditions pursuant to Paragraph 3 and obtains the consent of the "Mall," the provisions of the revised Terms and Conditions shall apply.
⑥ Matters not specified in these Terms and Conditions and the interpretation of these Terms and Conditions shall be governed by the Act on the Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, etc., the Guidelines on Consumer Protection in Electronic Commerce, etc. established by the Fair Trade Commission, and relevant laws and regulations or commercial practices.
Article 4 Provision and Modification of Services
① The "Mall" shall perform the following tasks:
** 1. Provision of information regarding goods, etc. and conclusion of purchase contracts
2. Delivery of goods, etc. for which a purchase contract has been concluded
3. Other tasks determined by the “Mall”
② The “Mall” may change the contents of the goods, etc. to be provided in cases such as goods, etc. being out of stock, changes in technical specifications, or the occurrence of unavoidable conditions or circumstances. In such cases, the contents of the changed goods, etc. and the date of provision shall be announced.
③ If the “Mall” changes the contents of the service contracted to be provided to the User due to reasons such as goods, etc. being out of stock or changes in technical specifications, it shall notify the User of the reason at an address where the User can be notified.
④ In the case of the preceding paragraph, the “Mall” shall compensate the User for damages incurred as a result thereof. However, this shall not apply if the “Mall” proves that it acted without intent or negligence.
Article 5 Suspension of Service
① The “Mall” may temporarily suspend the provision of services in the event of maintenance inspection, replacement, or breakdown of information and communication facilities such as computers, or interruption of communication.
② The “Mall” shall compensate for damages incurred by the User or a third party due to the temporary suspension of the provision of the Service for the reasons set forth in Paragraph 1. However, this shall not apply if the “Mall” proves that it acted without intent or negligence.
③ In the event that the “Mall” becomes unable to provide the Service due to reasons such as a change in business type, abandonment of business, or merger between companies, the “Mall” shall notify the User and compensate the User in accordance with the compensation regulations and standards separately presented by the “Mall.”
Article 6 Membership Registration
① The User applies for membership by filling out member information according to the registration form prescribed by the “Mall” and expressing their intent to agree to these Terms and Conditions.
② The “Mall” shall register as members those Users who have applied for membership as described in Paragraph 1, unless they fall under any of the following subparagraphs. 1. If the applicant has previously lost their membership status pursuant to Article 7, Paragraph 3 of these Terms and Conditions; provided, however, that an exception shall be made for those who have obtained the “Mall’s” approval for re-registration after five years have elapsed since the loss of membership status under Article 7, Paragraph 3.
2. If there is false information, omission, or clerical error in the registration details.
3. If it is otherwise determined that registering the applicant as a member would significantly impede the technical operations of the “Mall.”
4. If two months have not elapsed since the member voluntarily withdrew their membership.
③ The membership agreement shall be deemed established at the time when the “Mall’s” approval reaches the member.
④ If there are any changes to the registration details pursuant to Article 18, Paragraph 1, the member must immediately notify the “Mall” of such changes via email or other means; the Company shall not bear any disadvantages arising from the member’s failure to do so.
⑤ These Terms and Conditions shall apply to non-member users in the same manner as they do to members, except for matters applicable to members.
Article 7 (Withdrawal of Membership and Loss of Eligibility, etc.)
① Members may request withdrawal from the “Mall” at any time, and the “Mall” shall process the withdrawal immediately. However, if the completion of an already concluded transaction contract is required, these Terms and Conditions shall continue to apply.
② If a member falls under any of the following grounds, the “Mall” may restrict or suspend the member’s eligibility. 1. If false information is registered at the time of membership application
2. If the member fails to pay on time the price of goods, etc. purchased using the “Mall,” or any other debts incurred by the member in relation to the use of the “Mall”
3. If the member threatens the order of e-commerce, such as by interfering with a third party’s use of the “Mall” or misappropriating their information
4. If the member uses the “Mall” to engage in acts prohibited by laws or these Terms and Conditions, or acts contrary to public order and good morals
5. If the member tarnishes the reputation of the Company or a third party or undermines the Company’s credibility by stating or disseminating false facts without grounds regarding the provision of services by the “Mall” or against a third party
6. If the member interferes with the Company’s business through inappropriate methods, such as using abusive language, threats, or obscene behavior toward Company employees during the course of using the service
7. If the member interferes with the Company’s business by habitually canceling, exchanging, or returning goods, etc., without justifiable reason after purchasing them
③ If a member falls under any of the following reasons, the “Mall” may revoke their membership status. 1. If the same act is repeated two or more times or the cause is not rectified within 30 days after the “Mall” has restricted or suspended membership eligibility
2. If the sound order of commercial transactions is harmed by purchasing goods, etc., in bulk for the purpose of resale
④ If the “Mall” revokes membership eligibility, it shall notify the member and grant an opportunity to provide an explanation within a set period of at least 30 days.
⑤ If a Mall member does not log in to the Mall site for more than one year, the member's account shall be converted to a dormant account, and if the member wishes to use the service again thereafter, they must undergo verification procedures such as logging in.
Article 8 Notification to Members
① When the “Mall” provides notification to a member, it may do so via the email address or phone number registered at the time of membership sign-up.
② For notifications to an unspecified number of members, the “Mall” may substitute individual notification by posting on the “Mall” for at least one week. However, individual notification shall be provided for matters that have a significant impact on the member's own transactions.
Article 9 (Application for Purchase)
A user of the “Mall” shall apply for purchase on the “Mall” by the following or similar methods, and the “Mall” shall provide each of the following details in an easy-to-understand manner when the user applies for purchase.
However, in the case of a member, the application of Subparagraphs 2 through 4 may be excluded.
1. Search and selection of goods, etc.
2. Input of name, address, telephone number, e-mail address (or mobile phone number), etc.
3. Confirmation of the terms and conditions, services for which the right of withdrawal is restricted, and details regarding the burden of costs such as shipping fees and installation fees
4. Indication of agreement to these terms and conditions and confirmation or rejection of the matters in Subparagraph 3 above (e.g., mouse click)
5. Application for purchase of goods, etc. and confirmation thereof, or consent to the “Mall’s” confirmation
6. Selection of payment method
Article 10 (Formation of Contract)
① The “Mall” may not accept an application for purchase as described in Article 9 if it falls under any of the following subparagraphs. However, in cases where a contract is entered into with a minor, if the consent of a legal representative is not obtained, the minor or their legal representative may cancel the contract.
1. If there is false information, omission, or clerical error in the application details
2. If a minor purchases goods, etc., prohibited by the Youth Protection Act, such as tobacco or alcohol
3. If it is otherwise determined that accepting the purchase application would cause a significant technical impediment to the “Mall”
4. If the customer applying for the purchase is confirmed to be a member whose membership is restricted, suspended, or revoked
5. If it is determined that the order of commercial transactions is disrupted by repeatedly ordering the same product multiple times using the same ID
6. If the order of commercial transactions is disrupted, such as by requesting delivery of the same product ordered with multiple IDs to the same address
The purpose of these Terms and Conditions is to prescribe the rights, obligations, and responsibilities of the Cyber Mall and the User regarding the use of internet-related services (hereinafter referred to as the “Services”) provided by the Heart Locket Brand Mall (hereinafter referred to as the “Mall”) operated by Heart Locket Co., Ltd. (hereinafter referred to as the “Company”).
※ “These Terms and Conditions shall also apply to electronic commerce using PC communication, wireless, etc., unless otherwise contrary to the nature thereof.”
Article 2 (Definitions)
① “Mall” refers to a virtual place of business established by the Company using information and communication facilities, such as computers, to enable the trading of goods or services (hereinafter referred to as “Goods, etc.”) to Users; it is also used to refer to the business operator running the Brand Mall.
② “User” refers to members and non-members who access the “Mall” and receive the services provided by the “Mall” in accordance with these Terms and Conditions.
③ “Member” refers to a person who has registered by providing personal information to the “Mall,” who continuously receives information from the “Mall,” and who can continuously use the services provided by the “Mall.”
④ “Non-member” refers to a person who uses the services provided by the “Mall” without registering as a member.
⑤ “SMS” refers to messages sent via text message and Line Channel.
Article 3 (Specification, Explanation, and Amendment of Terms and Conditions)
① The “Mall” shall post the contents of these Terms and Conditions, the company name and representative’s name, the address of the business office (including the address where consumer complaints can be handled), telephone number, fax number, email address, business registration number, mail-order business report number, and personal information manager, etc., on the initial service screen (front page) of the “Mall” so that users can easily recognize them. However, the contents of the Terms and Conditions may be made available for users to view through a linked screen.
② Prior to the User agreeing to the Terms and Conditions, the “Mall” shall obtain the User’s confirmation by providing a separate linked screen or pop-up screen, etc., to ensure that the User understands important contents stipulated in the Terms and Conditions, such as withdrawal of subscription, delivery responsibility, and refund conditions.
③ The “Mall” may amend these Terms and Conditions to the extent that such amendment does not violate relevant laws, including the Act on the Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., the Act on Door-to-Door Sales, etc., and the Framework Act on Consumers.
④ When the “Mall” amends the Terms and Conditions, it shall specify the effective date and the reason for the amendment and post a notice on the initial screen of the “Mall” along with the current Terms and Conditions from 7 days prior to the effective date until the day before the effective date. However, if the contents of the Terms and Conditions are changed in a manner unfavorable to the User, a prior notice shall be provided with a grace period of at least 30 days. In this case, the "Mall" shall clearly compare the content prior to the revision and the content after the revision to make it easy for users to understand.
⑤ If the "Mall" revises the Terms and Conditions, the revised Terms and Conditions shall apply only to contracts concluded after the effective date, and the provisions of the Terms and Conditions prior to the revision shall continue to apply to contracts already concluded prior to that date. However, if a user who has already concluded a contract transmits their intent to be subject to the provisions of the revised Terms and Conditions to the "Mall" within the notice period for the revised Terms and Conditions pursuant to Paragraph 3 and obtains the consent of the "Mall," the provisions of the revised Terms and Conditions shall apply.
⑥ Matters not specified in these Terms and Conditions and the interpretation of these Terms and Conditions shall be governed by the Act on the Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, etc., the Guidelines on Consumer Protection in Electronic Commerce, etc. established by the Fair Trade Commission, and relevant laws and regulations or commercial practices.
Article 4 Provision and Modification of Services
① The "Mall" shall perform the following tasks:
** 1. Provision of information regarding goods, etc. and conclusion of purchase contracts
2. Delivery of goods, etc. for which a purchase contract has been concluded
3. Other tasks determined by the “Mall”
② The “Mall” may change the contents of the goods, etc. to be provided in cases such as goods, etc. being out of stock, changes in technical specifications, or the occurrence of unavoidable conditions or circumstances. In such cases, the contents of the changed goods, etc. and the date of provision shall be announced.
③ If the “Mall” changes the contents of the service contracted to be provided to the User due to reasons such as goods, etc. being out of stock or changes in technical specifications, it shall notify the User of the reason at an address where the User can be notified.
④ In the case of the preceding paragraph, the “Mall” shall compensate the User for damages incurred as a result thereof. However, this shall not apply if the “Mall” proves that it acted without intent or negligence.
Article 5 Suspension of Service
① The “Mall” may temporarily suspend the provision of services in the event of maintenance inspection, replacement, or breakdown of information and communication facilities such as computers, or interruption of communication.
② The “Mall” shall compensate for damages incurred by the User or a third party due to the temporary suspension of the provision of the Service for the reasons set forth in Paragraph 1. However, this shall not apply if the “Mall” proves that it acted without intent or negligence.
③ In the event that the “Mall” becomes unable to provide the Service due to reasons such as a change in business type, abandonment of business, or merger between companies, the “Mall” shall notify the User and compensate the User in accordance with the compensation regulations and standards separately presented by the “Mall.”
Article 6 Membership Registration
① The User applies for membership by filling out member information according to the registration form prescribed by the “Mall” and expressing their intent to agree to these Terms and Conditions.
② The “Mall” shall register as members those Users who have applied for membership as described in Paragraph 1, unless they fall under any of the following subparagraphs. 1. If the applicant has previously lost their membership status pursuant to Article 7, Paragraph 3 of these Terms and Conditions; provided, however, that an exception shall be made for those who have obtained the “Mall’s” approval for re-registration after five years have elapsed since the loss of membership status under Article 7, Paragraph 3.
2. If there is false information, omission, or clerical error in the registration details.
3. If it is otherwise determined that registering the applicant as a member would significantly impede the technical operations of the “Mall.”
4. If two months have not elapsed since the member voluntarily withdrew their membership.
③ The membership agreement shall be deemed established at the time when the “Mall’s” approval reaches the member.
④ If there are any changes to the registration details pursuant to Article 18, Paragraph 1, the member must immediately notify the “Mall” of such changes via email or other means; the Company shall not bear any disadvantages arising from the member’s failure to do so.
⑤ These Terms and Conditions shall apply to non-member users in the same manner as they do to members, except for matters applicable to members.
Article 7 (Withdrawal of Membership and Loss of Eligibility, etc.)
① Members may request withdrawal from the “Mall” at any time, and the “Mall” shall process the withdrawal immediately. However, if the completion of an already concluded transaction contract is required, these Terms and Conditions shall continue to apply.
② If a member falls under any of the following grounds, the “Mall” may restrict or suspend the member’s eligibility. 1. If false information is registered at the time of membership application
2. If the member fails to pay on time the price of goods, etc. purchased using the “Mall,” or any other debts incurred by the member in relation to the use of the “Mall”
3. If the member threatens the order of e-commerce, such as by interfering with a third party’s use of the “Mall” or misappropriating their information
4. If the member uses the “Mall” to engage in acts prohibited by laws or these Terms and Conditions, or acts contrary to public order and good morals
5. If the member tarnishes the reputation of the Company or a third party or undermines the Company’s credibility by stating or disseminating false facts without grounds regarding the provision of services by the “Mall” or against a third party
6. If the member interferes with the Company’s business through inappropriate methods, such as using abusive language, threats, or obscene behavior toward Company employees during the course of using the service
7. If the member interferes with the Company’s business by habitually canceling, exchanging, or returning goods, etc., without justifiable reason after purchasing them
③ If a member falls under any of the following reasons, the “Mall” may revoke their membership status. 1. If the same act is repeated two or more times or the cause is not rectified within 30 days after the “Mall” has restricted or suspended membership eligibility
2. If the sound order of commercial transactions is harmed by purchasing goods, etc., in bulk for the purpose of resale
④ If the “Mall” revokes membership eligibility, it shall notify the member and grant an opportunity to provide an explanation within a set period of at least 30 days.
⑤ If a Mall member does not log in to the Mall site for more than one year, the member's account shall be converted to a dormant account, and if the member wishes to use the service again thereafter, they must undergo verification procedures such as logging in.
Article 8 Notification to Members
① When the “Mall” provides notification to a member, it may do so via the email address or phone number registered at the time of membership sign-up.
② For notifications to an unspecified number of members, the “Mall” may substitute individual notification by posting on the “Mall” for at least one week. However, individual notification shall be provided for matters that have a significant impact on the member's own transactions.
Article 9 (Application for Purchase)
A user of the “Mall” shall apply for purchase on the “Mall” by the following or similar methods, and the “Mall” shall provide each of the following details in an easy-to-understand manner when the user applies for purchase.
However, in the case of a member, the application of Subparagraphs 2 through 4 may be excluded.
1. Search and selection of goods, etc.
2. Input of name, address, telephone number, e-mail address (or mobile phone number), etc.
3. Confirmation of the terms and conditions, services for which the right of withdrawal is restricted, and details regarding the burden of costs such as shipping fees and installation fees
4. Indication of agreement to these terms and conditions and confirmation or rejection of the matters in Subparagraph 3 above (e.g., mouse click)
5. Application for purchase of goods, etc. and confirmation thereof, or consent to the “Mall’s” confirmation
6. Selection of payment method
Article 10 (Formation of Contract)
① The “Mall” may not accept an application for purchase as described in Article 9 if it falls under any of the following subparagraphs. However, in cases where a contract is entered into with a minor, if the consent of a legal representative is not obtained, the minor or their legal representative may cancel the contract.
1. If there is false information, omission, or clerical error in the application details
2. If a minor purchases goods, etc., prohibited by the Youth Protection Act, such as tobacco or alcohol
3. If it is otherwise determined that accepting the purchase application would cause a significant technical impediment to the “Mall”
4. If the customer applying for the purchase is confirmed to be a member whose membership is restricted, suspended, or revoked
5. If it is determined that the order of commercial transactions is disrupted by repeatedly ordering the same product multiple times using the same ID
6. If the order of commercial transactions is disrupted, such as by requesting delivery of the same product ordered with multiple IDs to the same address