RETURNS

Order

- Orders may be cancelled if the item is out of stock after the order is placed. (Notification will be provided separately)

- Please note that for direct bank transfers, orders will be automatically cancelled if the names of the orderer and depositor, or the deposit amount, do not match.

- Orders are shipped within an average of 1 to 2 days of ordering. (*Excluding special days such as scheduled delivery dates, sales, holidays, or weather conditions)

Exchange/Return Information

- Exchanges and returns are only accepted for products requested within 7 days of receipt.

(Products sent unilaterally without prior notification will be returned to the sender.)

- Shipping fees will be charged for exchanges or returns due to reasons attributable to the buyer (customer change of mind, product dissatisfaction).

(Visit is expected within 1-2 business days, excluding weekends and holidays.)

- If using a third-party courier, shipping must be prepaid (shipping fees are non-refundable).

- Please request exchanges or returns through your order history at the place of purchase. - Exchanges are only available for the same product in a different size.

Cases where exchange/return is not possible

- Products for which 7 days have passed since receipt or were not registered in advance
- Damaged or missing accessories
- Tags removed, stains, perfume scent, or signs of wear
- Condition where the product's value has significantly decreased due to other negligence
- Cases where exchange or return is explicitly prohibited, such as archive sale items

After-sales Service Information

- For after-sales service requests, please contact us via the [LIVE CHAT] at the bottom for detailed information.